1) Privacy Policy
Privacy Policy
This Website Privacy Policy explains how Bloograna collects, uses, stores, and protects your personal information when you visit our website or purchase our products.
Information We Collect
When you visit our store, we may collect the following information:
Name
Email address
Shipping and billing address
Payment details (processed securely by third-party providers)
Order history
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your orders
Improve our products and services
Comply with legal obligations
Sharing Your Information
We only share your information with trusted third parties such as payment processors and shipping companies, strictly for order fulfillment.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data.
2) Terms & Conditions
Terms and Conditions
By accessing and using this website, you agree to the following terms and conditions.
Use of Website
You agree to use this website for lawful purposes only and not to engage in any activity that may harm the website or its users.
Product Information
We make every effort to display product information accurately. However, slight variations in color, packaging, or scent perception may occur.
Intellectual Property
All content on this website, including text, images, and logos, is the property of Bloograna and may not be used without permission.
Limitation of Liability
Bloograna shall not be liable for any indirect or consequential damages arising from the use of our products or website.
3) Shipping Policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days.
Delivery Time
Delivery times vary depending on the destination and shipping method selected at checkout.
Shipping Fees
Shipping costs are calculated and displayed at checkout before payment is completed.
Customs & Duties
Customers are responsible for any customs duties or import taxes applicable in their country.
4) Returns & Refunds Policy
Returns & Refunds Policy
Due to the nature of perfume products, we do not accept returns or exchanges once the product has been opened or used.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.
Refunds
Approved refunds will be processed to the original payment method within 7–10 business days.
Data Protection (UK – ICO Registration)
Bloograna Ltd is registered with the UK Information Commissioner's Office (ICO) in accordance with the UK General Data Protection Regulation (UK GDPR).
Data Protection Registration Details:
Company Name: BLOOGRANA LTD
Registered Address: 51 Freehold Street, Liverpool, L7 0JH, United Kingdom
ICO Registration Reference: ZC059263
Date Registered: 08 December 2025
Registration Expiry: 07 December 2026
Issued by: Information Commissioner's Office (ICO)
Website: ico.org.uk
We process personal data lawfully, fairly, and transparently, and only for legitimate business purposes related to order processing, customer service, and legal compliance.