Privacy Policy

1) Privacy Policy

Privacy Policy

At Bloograna, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by third-party providers)

  • Order history

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your orders

  • Improve our products and services

  • Comply with legal obligations

Sharing Your Information

We only share your information with trusted third parties such as payment processors and shipping companies, strictly for order fulfillment.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data.

2) Terms & Conditions

Terms and Conditions

By accessing and using this website, you agree to the following terms and conditions.

Use of Website

You agree to use this website for lawful purposes only and not to engage in any activity that may harm the website or its users.

Product Information

We make every effort to display product information accurately. However, slight variations in color, packaging, or scent perception may occur.

Intellectual Property

All content on this website, including text, images, and logos, is the property of Bloograna and may not be used without permission.

Limitation of Liability

Bloograna shall not be liable for any indirect or consequential damages arising from the use of our products or website.

3) Shipping Policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

Delivery times vary depending on the destination and shipping method selected at checkout.

Shipping Fees

Shipping costs are calculated and displayed at checkout before payment is completed.

Customs & Duties

Customers are responsible for any customs duties or import taxes applicable in their country.

4) Returns & Refunds Policy

Returns & Refunds Policy

Due to the nature of perfume products, we do not accept returns or exchanges once the product has been opened or used.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the issue.

Refunds

Approved refunds will be processed to the original payment method within 7–10 business days.

Data Protection (UK – ICO Registration)

Bloograna Ltd is registered with the UK Information Commissioner's Office (ICO) in accordance with the UK General Data Protection Regulation (UK GDPR).

Data Protection Registration Details:

  • Company Name: BLOOGRANA LTD

  • Registered Address: 51 Freehold Street, Liverpool, L7 0JH, United Kingdom

  • ICO Registration Reference: ZC059263

  • Date Registered: 08 December 2025

  • Registration Expiry: 07 December 2026

  • Issued by: Information Commissioner's Office (ICO)

  • Website: ico.org.uk

We process personal data lawfully, fairly, and transparently, and only for legitimate business purposes related to order processing, customer service, and legal compliance.